Simple Steps to Implement
- Assess Finances – Review the patient’s balance and budget.
- Offer Flexible Terms – Suggest 3-, 6-, or 12-month options.
- Put It in Writing – Use a clear agreement with:
- Monthly amount
- Due date
- Late fees (if applicable)
- Automate Payments – Set up auto-debit or credit card on file.
Why It Helps
✔ Improves Collections – Patients stick to structured plans.
✔ Reduces Stress – Avoids large lump-sum demands.
✔ Builds Trust – Shows empathy while ensuring payments.
Common Issues & Fixes
| Challenge | Solution |
| Missed payments | Send reminders 3-5 days before due date |
| Small balances | Offer pay-in-full discounts (e.g., 10% off) |
| Confused patients | Provide a simple payment timeline infographic |
